CPNI Information

What is this "information"?
It is information - called “Customer Proprietary Network Information or "CPNI" - relating to the telecommunications services you currently are buying from us.

How can we use this information?
This information can be used to advise you about innovative communications services or new communications technology and products. We DO NOT sell or in any way provide this information to any other company other than the 911 records we are required by law to provide if you are a telephone customer.

Will Arvig protect my information?
YES! You have the right, and we have the duty, under federal law, to protect the confidentiality of this information. Therefore, regardless of whether you consent or not to allowing us to continue providing you with marketing and educational mailings, your account information will be treated confidentially.

What action is necessary on my part to show consent?
No action on your part is necessary. If you do not contact us with in 30 days and indicate that we may not use the information to continue providing you with marketing and educational mailings, we will continue to do so.

What if I do not consent?
You can contact us using the contact information below and indicate that you are withdrawing your approval of our use of your CPNI. You will not receive company information from us at that point. You may miss the opportunity to learn of new, innovative service proposals, new packaging that could reduce your monthly bill, new lower rates on services such as long distance and other information that keeps you informed of the happenings of your local company.

If I consent, can I change my mind?
Yes. You can contact us at any time. Until you do so, your consent is valid.

Contact Information
320.256.7471
320.351.1001
320.597.1001
320.764.1001
320.548.3200
320.597.3333
320.764.7600
320.351.1460
cpni@Arvig.net