Calling Features

Know who’s calling before you answer. A special Caller ID display device lets you see the calling telephone number and name giving you the option of answering it or not. Caller ID dramatically enhances your privacy and security. To use Caller ID, you need a special display phone or a display add-on unit for your existing phone. Anonymous Call Rejection is included with Caller ID.

Click on the tabs below to learn more about each Caller ID Feature.



Caller ID

To use Caller ID:

  • When you receive a call, wait until your telephone completes the second ringing signal. The telephone number and name of the person calling you will automatically appear on your display screen.
  • If you choose to answer the call, the number will remain on the screen until you or the caller hangs up.

Notes:
  • If the letter "P" or PRIVATE appears on your screen, the caller may have blocked the display of his or her name and number. You can choose whether or not to answer the call.
  • If OUT OF AREA or UNKNOWN NUMBER appears, the caller is calling from an area or equipment where the information is not available.
  • The callers information will not display if the caller has Calling Number Delivery Blocking.
  • Does not work with calls originating from an area or long distance carrier where this feature is not provided or with 500, 800, 855, 866, 877, 888 or 900 prefix numbers.

Enhanced Caller ID
This feature displays the calling telephone number and name on the special display device. The display device will even display the calling number and name when you are on the line so you can choose to continue your conversation or answer the Call Waiting Beep.

To use Enhanced Caller ID:
  • When you receive a call, wait until your telephone completes the second ringing signal.
  • The calling number and name will automatically appear on your display unit.
  • If you are already on a call, wait until you hear the second Call Waiting beep. The calling number and name will automatically appear on your display unit.
  • To answer the incoming call, depress and release the switchhook or press and release Call Waiting button on your display unit.
  • To alternate between calls, depress and release the switchhook or press and release Call Waiting button on your display unit.
  • To disconnect call, hang up.

Note:
  • Feature includes: Call Waiting and Anonymous Call Rejection.
  • See notes listed under Caller ID.

Call Trace
Call Trace allows you to automatically request a trace of an obscene, threatening or harassing call. After receiving such a call, you simply dial a special code to have the calling party’s phone number printed at the telephone company.

To use Call Trace:
  • Hang up after receiving the offending call.
  • Lift the receiver and listen for dial tone.
  • Press * 57 (rotary phones dial 1157).
  • Then listen for announcement informing you whether the trace was successful or not.
  • After activating a Call Trace, you should call your telephone company if you want the call investigated further.

Note:
  • Traced call information is provided to a law enforcement agency only, not to the subscriber.
  • It is important that you activate Call Trace immediately after the offending call. If you delay taking action and receive a subsequent incoming call, Call Trace will not trace the correct number.
  • If a Call Waiting tone is received during a call that is to be traced, tracing will occur on the Call Waiting call rather than the original calling number.
  • Does not work on international calls, 500, 800, 855, 866, 877, 888, and 900 numbers, or calls originating from an area or long distance carrier where this feature is not provided.
Priority Call
Priority Call allows you to program your telephone line to ring with a special ringing pattern whenever you are called from a select list of up to 31 phone numbers. If you also have Call Waiting, you will hear a distinctive Call Waiting tone whenever someone on your list calls you while you are on the phone.

To use Priority Call:
  • Lift the handset and listen for dial tone.
  • Press * 61 (rotary phones dial 1161).
  • Listen to voice instructions which will guide you through the steps of how to turn Priority Call on or off and make changes to your Priority Call list.

Press 3 to turn feature on or off.
Press #
to add a number to list (rotary phones dial 12).
Press * to delete a number from list (rotary phones dial 11).
Press 1 to review the numbers on list.
Press 0 to repeat the instructions.
Press 0 8
to delete all numbers from list.
Press # 0 1 #
to add the last caller (rotary phones dial 01).

When Priority Call is turned on:
  • Listen to the ringing pattern or Call Waiting tones.
  • When called from any number on your list you will hear a short-long-short ringing pattern or distinct Call Waiting tone.
  • When called from any other numbers you will hear normal ringing or Call Waiting tones.
  • Does not work on international call, 500, 800, 855, 866, 877, 888, and 900 numbers, or with calls originating from an area or long distance carrier where this feature is not provided.
Distinctive Ring
Second Number Service allows you to have up to two telephone numbers with unique ringing patterns (and unique Call Waiting tones if you have the Call Waiting feature).
  • Allows you to determine for whom a call is intended (children’s number or parent’s number).
  • Allows you to determine the type of call (business or personal).
  • Provides many of the advantages of an additional line, but at a fraction of the cost.

To use Second Number Service:
  • When someone dials your main telephone number, you’ll hear normal ringing (one long).
  • When someone dials the second telephone number, you’ll hear a special ring that identifies that number. (two short).
  • Wait until the full ring pattern is complete before answering. You’ll know how to greet the caller.
Do Not Disturb
Do Not Disturb allows you to prevent incoming calls from ringing at your telephone. Only callers who have your Personal Identification Number (PIN) can override the Do Not Disturb feature and ring your telephone.

To activate Do Not Disturb:
  • Lift the handset and listen for dial tone.
  • Press * 78 (rotary phones dial 1178).
  • Listen for three beeps.
  • Hang up.

To cancel Do Not Disturb:
  • Lift the handset and listen for dial tone.
  • Press * 79 (rotary phones dial 1179).
  • Listen for three beeps.
  • Hang up.

To set or change your PIN:
  • Lift the handset and listen for dial tone.
  • Press * 10 (rotary phones dial 1110).
  • Listen for three beeps and a steady dial tone.
  • Enter PIN (maximum 7 digits).
  • Listen for three beeps.
  • Hang up.

Note:
  • The selected PIN remains in storage unless you change or delete it. Deactivation of Do Not Disturb will not erase your PIN.
  • When Do Not Disturb is activated, callers will receive a busy signal or an announcement. At this time, callers who know your PIN may dial it and ring your telephone.